Aiosell Channel Manager Review

Ayush Gupta
2 min read
May 5, 2024

AioSell, as a channel manager, has several strong features. With perfect positive scores in ease of use, customer support, integration, and revenue management, Aiosell stands out as a user-friendly and efficient tool for hoteliers aiming to optimize their operations and boost their revenue.

It connects you with over 100 OTAs, provides API connectivity with PMS partners, and comes integrated with dynamic pricing and review management.

Despite its good features, there’s room for improvement. For example, the reporting analytics feature, where Aiosell has received a 100% negative score. This suggests that while Aiosell excels in many aspects, it may fall short in providing the in-depth data analysis that hoteliers need to make strategic decisions.

However, there is a significant area for improvement in reporting analytics, where Aiosell has received a 100% negative score. This suggests that while Aiosell excels in many aspects, it may fall short in providing the in-depth data analysis that hoteliers need to make strategic decisions.

Want a complete review? Let’s look at the section below.

Our Channel Manager Review Parameters You Can Trust 

As a part of our review policy, we’d like to state that our reviews were created with the aid of our in-house AI analysts. Then, we parsed through the whole review before we edited it for clarity.

We’ve also picked specific parameters that best demonstrate the quality of a channel manager and presented a review based on them.

Here they are:

Parameter | Positive | Negative | Ok

--- | --- | --- | ---

Ease of Use | 100% | 0% | 0%

Technical Reliability | 0% | 0% | 100%

Customer Support | 100% | 0% | 0%

Integration | 100% | 0% | 0%

Revenue Management | 100% | 0% | 0%

Reporting Analytics | 0% | 100% | 0%

Now that you have an idea of all the parameters through which we evaluate this piece let’s explore what you can do with them.

1. Ease of Use

| Positive | Negative | Ok  |

|----------|----------|-----|

| 100% | 0%       | 0%  |

Positives:

Aiosell's channel manager for hotels scores a perfect 100% in ease of use, indicating an exceptionally user-friendly interface. This high score suggests that hoteliers find the platform straightforward to navigate, making tasks like updating room availability or rates across multiple channels seamless. 

The intuitive design likely minimizes the learning curve, allowing staff to quickly become proficient in using the system.

Negatives: 

With a 0% negative score, there are no reported issues regarding the ease of use. This rare achievement underscores Aiosell's commitment to creating a hassle-free experience for its users, ensuring that hotel operations can run smoothly without the need for extensive training or technical support.

2. Technical Reliability

| Positive | Negative | Ok  |

|----------|----------|-----|

| 0%   | 0%   | 100% |

Positives: 

The technical reliability of Aiosell's channel manager for hotels does not have a positive score, indicating no outstanding accolades in this area. However, the opposite is true as well, as the absence of a negative score also suggests. 

In other words, it offers a stable performance that meets the basic expectations of its users.

Negatives: 

Similarly, with a 0% negative score, users have not reported significant issues with technical reliability. This neutrality suggests that while Aiosell may not excel in this area, it provides a dependable service that consistently performs its core functions without significant disruptions.

3. Customer Support

| Positive | Negative | Ok  |

|----------|----------|-----|

| 100% | 0%       | 0%  |

Positives: 

When it comes to customer support, Aiosell receives a glowing 100% positive score, highlighting the exceptional service provided. The general feedback points to a professional, friendly, and committed team that prioritizes efficiency and quality service for their partners.

This level of support not only resolves issues efficiently but also contributes to the overall success of the hotels it serves, indicating a partnership approach to customer service.

Negatives: 

With no negative feedback, Aiosell's customer support stands out as a pillar of its offering. The absence of criticism in this area is a testament to the effectiveness and responsiveness of their support team, ensuring users feel valued and supported.

4. Integration

| Positive | Negative | Ok  |

|----------|----------|-----|

| 100% | 0%       | 0%  |

Positives: 

The integration capabilities of Aiosell's channel manager score another perfect 100%, indicating seamless connectivity with a wide range of platforms and services. 

This high score suggests that hotels can easily link their property management systems, booking engines, and other tools, facilitating a unified and efficient operation.

Negatives: 

The lack of negative feedback on integration underscores Aiosell's strength in providing a cohesive ecosystem for hoteliers. This seamless integration capability likely contributes to a more streamlined and less fragmented operational experience.

5. Revenue Management

| Positive | Negative | Ok  |

|----------|----------|-----|

| 100% | 0%       | 0%  |

Positives: 

Aiosell excels in revenue management, with a 100% positive score reflecting its effectiveness in maximizing hotel revenues. 

This suggests that Aiosell's tools and strategies for pricing, demand forecasting, and distribution are highly effective, helping hotels to optimize their financial performance.

Negatives: 

The absence of negative feedback in revenue management indicates that Aiosell successfully meets or exceeds its users' expectations in this critical area. 

Hotels benefit from advanced revenue management capabilities without significant drawbacks.

6. Reporting Analytics

| Positive | Negative | Ok  |

|----------|----------|-----|

| 0%   | 100% | 0%  |

Positives: 

There are no positive scores for reporting analytics, suggesting that there is most likely nothing in Aiosell’s analytics that stands out. The negative reviews, which we’ll get to below, certainly don’t help. 

The lack of accolades here indicates a need for improvement or enhancement in how data is presented and analyzed.

Negatives:

A 100% negative score in reporting analytics highlights significant dissatisfaction among users. The repeated feedback mentions the need for enhancements in booking engine reports and PMS details explicitly. 

This suggests that while Aiosell excels in many areas, its ability to provide insightful and actionable analytics falls short of user expectations, indicating a critical area for development.

Should You Use AioSell’s Channel Manager? 

The answer to this depends on what you want out of the tool. Is a seamless integration and revenue management what you’re after? Then, AioSell is the tool for the job. However, you might want to rethink your options if clear analytics and dependable technical reliability are also crucial to you; AioSell performs pretty bad there.

But there’s a positive that makes it worth it: you get a free 30-day trial. So, if you utilize the tool well during that time, you will get a first-hand experience of what you should do.

Ayush Gupta

Ayush co-founded Brance and leads its AI efforts. He is xStanford and xApple with expertise in Search, Big Data, NLP, and Generative AI. He previously led the App Store Search Ranking at Apple.

Outside of work, he enjoys swimming, running marathons, and playing cricket.

Frequently Asked Questions

Why is First Response Time important in inside sales?

First Response Time holds a great importance in inside sales because it influences customer satisfaction. Ultra-fast responses improve the chances of potential leads getting converted into paying and loyal customers.

What are the consequences of a delayed first response in inside sales?

A delay in First response time can result in missed opportunities, customer frustration, and a negative impact on conversion rates. Potential leads may lose interest or shift to competitors when experience a delay in response time.

What role does technology play in reducing first response time?

Technology plays a vital role in reducing first response time through automation. AI-driven chatbots streamline the communication process and enables faster interactions.

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